Terms of service
Welcome to ImJen Studio (“we,” “our,” or “us”).
LAST UPDATED: 12/10/2025
These Terms of Service (“Terms”) govern your use of our website https://imjenstudio.com and any related services, including purchasing products from our online store (collectively, the “Service”).
By accessing or using our website, you agree to be bound by these Terms.
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1. General Conditions
• We reserve the right to refuse service to anyone for any reason at any time.https://imjenstudio.com
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
2. Products and Availability
• All product descriptions, images, and pricing are subject to change at any time without notice.
• We make every effort to display accurate product colors and details, but we cannot guarantee that your device’s display will show colors precisely.
• We reserve the right to limit quantities or discontinue any product at any time.
3. Pricing and Payment
• We accept payment through secure, verified payment gateways.
• You agree to provide accurate billing and account information so we can complete your transactions smoothly.
• Prices are subject to change without prior notice.
4. Shipping and Delivery
• Orders are processed and shipped according to our Shipping Policy.
• We are not responsible for delays, customs issues, or lost packages once the order is handed to the courier.
• International customers are responsible for any applicable customs duties or import taxes.
5. Returns and Exchanges
• Returns and exchanges are accepted according to our Return & Exchange Policy.
• Items must be returned in their original, unused condition with all tags attached.
• Certain items (e.g., sale, custom, or intimate products) are non-returnable.
6. Accuracy of Information
We strive to provide accurate and up-to-date information on our website.
However, we are not responsible for typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors and update information without prior notice.
7. Intellectual Property
All content on this website — including text, images, logos, graphics, and designs — is the property of ImJen Studio and protected by intellectual property laws.
You may not reproduce, distribute, modify, or use any content from this website without our prior written consent.
8. Limitation of Liability
We do our best to ensure the reliability of our website and products.
However, IMJENSTUDIO shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
• The use or inability to use our products or services,
• Delays in shipping or product availability,
• Any errors or omissions in the content on our website.
9. Indemnification
You agree to indemnify, defend, and hold harmless IMJENSTUDIO, its owners, employees, and affiliates from any claim or demand made by a third party due to your breach of these Terms or violation of any law or rights of a third party.
10. Changes to These Terms
We may update these Terms from time to time.
The latest version will always be posted on this page with the “Last Updated” date.
By continuing to use our website after changes are posted, you agree to the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law principles.
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Contact Information
For questions about these Terms, please contact us at:
📧 imjen.stu@gmail.com
🕐 Monday – Friday, 9:00 AM – 6:00 PM